Privacy Policy
INTRODUCTION
Alsisar Impact Private Limited (“Alsisar” or “We”) places highest value on your trust and ensures topmost priority in protecting your information and your fundamental rights towards privacy and this privacy policy describes the information we collect from you, how we use and process that information and our legal basis for doing so in relation to our services (defined hereinafter).
We fully acknowledge the fact that your Personal Information belongs to you and we are firmly committed to the security and protection of this personal information, you share with Alsisar on https://www.alsisarimpact.com/ (“Website”).
By accepting/visiting this privacy policy (“Policy”), you understand and agree to the collection, use, sharing and processing of your Personal Information as described herein. In the event you are a parent/a guardian of a Minor (as defined hereinbelow), you understand and agree to the collection, use, sharing and processing of Personal Information of your child or ward, as described herein If you provide us with Personal Information about someone else, you confirm that they are aware that you have provided their information and that they consent to our use of their information according to our Policy. If you do not agree, you may opt-out at any time to prevent further use of the information shared.
This Policy applies to all the visitors, users and others who access our Website (“You” or “Your” or “Users”).
1. SCOPE
1.1 This Policy is an electronic record in the form of an electronic contract formed under the Indian Contract Act, 1872 and this Policy is published in accordance with the provisions of the Indian Information Technology Act, 2000 and the rules made thereunder, specifically, The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or information) Rules, 2011 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. This Policy does not require any physical, electronic or digital signature. This Policy is a legally binding document between you and Alsisar.
1.2 We collect and process your personal and third-party data carefully, only for the purposes described in this Policy and only to the extent necessary as defined herein and within the scope of the applicable legal regulations. This Policy seeks to ensure that any personal information or third-party information handled by us is managed in a way that is ethical, compliant and adheres to best industry practices.
1.3 This Policy describes our current data protection policies and practices and may be amended/updated from time to time. Any changes to this Policy will become effective upon posting of the revised Policy on our Website. We suggest that you regularly check this Policy to apprise yourself of any updates. Your continued use of our Website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Policy
2. GIVING YOUR CONSENT
2.1 By mere use of the Website, you expressly consent to our use and disclosure of your Personal Information (as defined below) and third-party information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use the Website. This Policy shall be deemed to be incorporated into the terms of use of the Website (“Terms of Use”) and shall be read in addition to the Terms of Use.
2.2 Note that we do not share your Personal Information (information that identifies you as a specific individual, such as your full name, email address or resident address) with third parties for their marketing purposes without your consent; however, we may share your Personal Information under certain limited circumstances.
3. WHAT DOES INFORMATION MEAN
We collect the following types of information (“Information”):
3.1 Personal Information
Following information can be categorized as personal information (“Personal Information”):
3.1.1 Personal Information means any information that may be used to identify an individual, including but not limited to, the first name, last name, phone number, access to phone logs, child’s name, gender and age, email ID, or any other contact information.
3.1.2 Details of any requests or transactions made by you through the Website including the chatbox on the Website.
3.1.3 If you choose to post messages on our chat box or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide user support and troubleshoot problems as permitted by law.
3.2 Non-Personal Information
Non-Personal Information means information that does not specifically identify an individual or business, but includes information from you, such as your browser type, the URL of the previous websites you visited, your Internet Service Provider (ISP), operating system, applications installed on your device, device ID, IMEI number, device manufacturer and type, device, your Internet Protocol (IP) address, web browser; connection information; screen resolution, usage statistics, default communication applications, access to device address book, device log and event information, logs, keywords and meta data of incoming and outgoing calls and messages (“Non-Personal Information”).
4. HOW DO WE COLLECT AND RECEIVE INFORMATION
4.1 We may collect Information from you during your activity on our Website.
4.2 Alsisar collects device and connection-specific information when you install, access, or use our Website. This includes information like hardware model, operating system information, IMEI Number, signal strength, app version, browser information, connection information including phone number, mobile operator or ISP, language and time zone, and IP.
4.3 We and our business partners may use cookies to monitor the Website usage including, without limitation, to provide useful features to simplify your experience when you return to the Website, like remembering your login id, Personal Information and third-party information and to deliver relevant content based on your preferences, usage patterns and location.
5. THIRD PARTY ANALYTICS
Through certain Website, we may collect Personal Information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. We may use third-party analytics services on the Website, such as those of Google Analytics. The service providers that administer these analytics services help us to analyse your use of the Website and improve the Website. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Website, help administer the Services and diagnose technical issues.
6. HOW DO WE USE YOUR INFORMATION
6.1 We may use information that we receive to help you efficiently access your information after you access our Website, remember information so you will not have to re-verify it during your access and to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.
6.2 We may use your information to provide promotional offers by way of direct marketing communications, only where you have given us your separate consent.
6.3 We may develop and test new products and features and automatically update the Website and provide, improve, test, and monitor the effectiveness of our Website.
6.4 We may diagnose or fix technology problems and use the collected information to respond to you when you contact us.
6.5 We may use the collected information to comply with applicable laws and to protect and defend the rights or safety of Alsisar, its Users or any other person and verify provided User profile information with third party providers and ensure technical service functionality and data accuracy, perform trouble-shooting and prevent or detect fraud, security breaches or illegal activities.
7. SHARING OF YOUR INFORMATION
7.1 Alsisar does not rent, sell, or disclose any Personal Information about you with other people or with other non-affiliated entities, except with your consent, to provide services you have requested for, unless we believe that such action is necessary under the following circumstances:
7.1.1 to comply with the law, or legal process served on us;
7.1.2 protect and defend our rights and the enforcement of our agreements, to defend against legal claims; or as otherwise required by law. This may be done in response to a law enforcement agency’s request; and
7.1.3 exercise or protect the rights, property, or personal safety of Alsisar, our Users or others.
7.2 We and our affiliates will share some or all of your Personal Information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or in case of re-organization, amalgamation, restructuring of business.
7.3 We may exchange, transfer, share, part with all information (personal information and/or any information provided by you), across borders and from your country and jurisdiction to any other countries and jurisdictions across the world (including India), with affiliates / agent / third party service provider / partners and other agencies for purposes specified under this Policy or to fulfil our obligations towards you or as may be required by law.
7.4 We may disclose Personal Information to companies whose practices are not covered by this Policy (for e.g. other marketers, magazine publishers, retailers, participatory databases, and non-profit organizations) that want to market products or services to you.
8. COOKIES AND OTHER TRACKING TECHNOLOGIES
8.1 When you visit the Website, we may use cookies, web beacons, flash cookies, pixels and other web application software methods (collectively “Cookies”), that are essentially small data files to collect and store information in your web browser or on mobile phone, tablet, computer, or other devices (collectively “Devices”) that allow us to store and receive information on how you use our Website. Some Cookies may serve to recall Personal Information previously indicated by a User.
8.2 Most browsers allow you to control Cookies, including whether or not to accept them and how to remove them. We may ask advertisers or other partners to serve ads or services to your Devices, which may use Cookies placed by us or the third party.
8.3 By interacting with the Website, you consent to the use and placement of Cookies on your Devices in accordance with this privacy policy, which by reference incorporates our Cookie Policy, annexed to this Policy.
9. OTHER WEBSITES AND SERVICES
9.1 Alsisar may engage third party vendors and/or contractors to perform certain services for Alsisar, including, without limitation, software maintenance services, advertising and marketing services, web hosting services, and such other related services which are required by Alsisar to provide its services efficiently.
9.2 These third parties may have limited access to your Personal Information. If they do, this limited access is provided so that they may perform these tasks for Alsisar and they are not authorized by Alsisar to otherwise use or disclose your Personal Information, except to the extent required by law.
9.3 We are not responsible for the practices employed by any websites or services, the links of which are available on our Website, including the information or content contained within them. Your interactions with these features are governed by the privacy policy of the company providing it, our Policy does not apply to those third-party websites or services.
9.4 Alsisar does not make any representations or warranties with respect to the privacy policies or terms of use of such third party websites, nor does it controls or guarantees the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites.
10. PROTECTION OF INFORMATION
10.1 Alsisar has taken adequate measures to protect the security of your Personal Information and to ensure that your choices for its intended use are honoured.
10.2 Alsisar takes robust precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
10.3 Alsisar has implemented physical, electronic, and procedural safeguards in order to protect the information, including that the information will be stored on secured servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
10.4 To protect the security of your Personal Information, we use Secure Sockets Layer (SSL) software, which encrypts information you provide while using our Website.
11. MINOR
The Website is not intended to attract anyone under the relevant age of consent to enter into binding legal contracts under the laws of their respective jurisdictions. Alsisar does not intentionally or knowingly collect Personal Information through the Website from anyone under that age. We encourage parents and guardians to be involved in the online activities of minor to ensure that no Personal Information is collected from a minor without their prior consent. If a User is under the age of 18 years (“Minor/s”), the use of our Website shall be made available to such Minors by their legal guardian or parents, who has agreed to this Policy and agree to be responsible for explaining the Terms of Use to the minors to ensure that they understand and comply with the Terms of Use. In the event of a Minor utilising the Website, it is assumed that he/she has obtained the consent of the legal guardian or parents and such use is made available by the legal guardian or parents. Alsisar will not be responsible for any consequence that arises as a result of misuse of any kind of our Website that may occur by virtue of any person including a Minor.
12. LIMITATION OF LIABILITY
12.1 Alsisar is not responsible for any breach of security or for any actions or inactions of any third parties that receive your Personal Information. Notwithstanding anything contained in this Policy or elsewhere, Alsisar shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to any event that is beyond the reasonable control of Alsisar and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, and any other similar events not within the control of Alsisar (“Force Majeure Event”) and which Alsisar is not able to overcome Force Majeure Event.
12.2 At any point of time, our liability for any loss arising from a particular action carried out by you on the Website shall not exceed the consideration paid by the Users you for that particular transaction.
13. OPT-OUT
All Users are given the option to discontinue the use of our Website. If you want to remove your contact information from this Website and our newsletters, please send us an email at [email protected]. Even if a user opts-out, we reserve a right to notify you about your existing account.
14. CHANGES TO THIS POLICY
We reserve the right to update, change or modify this Policy at any time. The Policy shall come to effect from the date of such update, change or modification.
15. GRIEVANCE OFFICER
In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name:
Address:
Mobile:
Email ID:
16. HOW TO CONTACT US
If you have additional questions or concerns about this Policy or want to make any request or suggestions regarding certain Personal Information, please contact us at [email protected].